Academic users should keep in mind that Bookings was primarily developed for use by businesses such as salons or sales offices, so the language used on the interface does not exactly match University usage. Here is how you should translate terms:

  • Bookings: unless it refers to the Bookings application itself, “bookings” means “appointments”.

  • Staff: any people who are taking appointments through Bookings. These can be faculty, teaching assistants, or University staff; consultants, or anyone you want to provide appointments.

  • Business: this will usually be the department or organizational unit through which people will provide appointments. Examples of a “business” might be a section of a class, a lab, a research group, or an academic department. Within that business, you assign one or more staff who can all accept appointments using the same calendar.

  • Customers: these will probably be students, but could be anyone else inside or even outside the University you expect to request appointments using the calendar.

  • Booking page: this is the appointment calendar that people use to request appointments.