Student: Change Your Password Using the IT Password Reset Page

IT Helpdesk

 

UC Account Setup & Password Reset Form:

Students must use the UC Account Setup & Password Reset Form when first creating their UC account.

  1. Open the IT Password Reset Page at https://webservices.ucumberlands.edu/account/pw/
  2. Fill in the form with your identifying information.
    • Enter your First & Last Name the same way you did when applying to UC.
    • Enter the last 4 digits of your Social Security Number (some will enter the last 4 of their student ID number if they do not have an SSN).
    • Enter your full student ID number. 
      NOTE: You must enter the full 9-digit UC ID number (example: 003456789). If you do not know your full 9-digit ID number, instructions to retrieve it can be found here.
  3. Create your new password, meeting the requirements listed below:
    • DO NOT include any part of your first or last name.
    • It must be at least 8 characters long.
    • It must include:
      • numbers
      • upper-case & lower-case letters
      • at least 1 special character (! @ # % - *)
  4. Confirm your new password by TYPING it in the Confirm New Password field.
  5. Click Submit.

Once you submit the form, you will then be shown your username and given confirmation that your password has been successfully updated. 


Please allow 10 minutes for the new password to take effect.


Your screens and processes may vary slightly from this document.