How to Conduct a Voicemail Transfer
A direct-to-voicemail transfer is performed when you wish to transfer a call directly to another user’s voicemail. To conduct a direct-to-voicemail transfer, while on an active call:
1. Press the Transfer soft-key.
2. Enter * (Star), * (Star), followed by the user’s extension and # (Pound).
3. Press Transfer again. This will complete the transfer to voicemail.
Please Note: If your default transfer method is consulted transfer, you will need to perform a blind transfer to use the direct-to-voicemail option.