UC Department of Information Technology

Setting Up Your Voicemail Greeting Below you will find instructions for setting up your Voicemail Greeting. You may set this up via the Vonage Desktop App...

Entering your Mailbox for the first time To set up your mailbox for the first time, follow these steps: Press *99 or *100 and then the "Call"...

Making a Phone Call (Note: It will no longer be necessary to dial 9 to call an outside number) For local calls and long distance: dial the area code a...

Using the Handset Pick up the handset, dial the desired number, then press the # (pound) button. Alternatively, dial the desired number, then pick up ...

Dialing an Extension Dial the 4 digit extension number and either: Pick up the handset. Press the Speakerphone button. Press the Headset button. ...

Placing a Call on Hold Press the "Hold" button on the right side of the phone. Or, the Hold soft key located below the Mute button under the bo...

Conference Calling While on a call, press the Conference soft key located at the bottom of your touchscreen and the caller will be put on hold. Dial t...

To View Call History, follow the instructions below: Press the up arrow key: Continuing to press up will scroll through all calls, beginning with the ...

Cell Phone Integration When calls are being forwarded from your extension to your cell phone, you can reroute the call back to an office extension or anot...

Navigation Buttons By pressing left or right, up or down, you can scroll through the options and lists on the display. To select an item, press the OK but...