Phone FAQs
How to Conduct a Voicemail Transfer
A direct-to-voicemail transfer is performed when you wish to transfer a call directly to another user’s voicemail. To ...
Fri, Dec 11, 2020 2:57 PM
Enable and Disable Do Not Disturb
The Do Not Disturb feature is used to send all incoming calls to voicemail.
To enable do not disturb:
1. Tap the DN...
Fri, Dec 11, 2020 3:44 PM
Enabling Call Forwarding from your Deskphone:
By default, calls that are not answered will go to voicemail. To forward calls to a destination other than v...
Wed, Dec 16, 2020 12:01 PM
How to Park and Retrieve Calls
Call Park holds a call to be picked up on another phone.
To park a call, while on an active call:
1. Press the Tra...
Fri, Dec 11, 2020 4:51 PM
Enabling Call Forwarding from Mobile App:
By default, calls that are not answered will go to voicemail. To forward calls to a destination other than voice...
Wed, Dec 16, 2020 11:49 AM
Enabling Call Forwarding from Desktop App:
By default, calls that are not answered will go to voicemail. To forward calls to a destination other than voic...
Wed, Dec 16, 2020 11:49 AM
Making a Phone Call (Note: It will no longer be necessary to dial 9 to call an outside number)
1. For local calls and long distance: dial the area code an...
Wed, Dec 16, 2020 2:08 PM
You can view your recent call history and place calls from your call history lists.
Access Call History from your desktop phone:
To see recently pl...
Wed, Dec 16, 2020 4:31 PM
To add contacts to your Directory
To create a new contact:
Tap Directory at the bottom of your phone screen
Select the contact group you would like ...
Wed, Dec 16, 2020 4:27 PM