Making a Phone Call (Note: It will no longer be necessary to dial 9 to call an outside number)

1. For local calls and long distance: dial the area code and

number (i.e. 404-555-1212).

2. For international calls: dial 011 + country code + number

(i.e. 011-xx-xxx-xxxxx).


How to place a call from the desktop app:

    To place a call from the desktop app

  1. Open the Vonage desktop application
  2. Click the New Call button in the top right corner. A keypad will appear
  3. Dial or Use Directory to dial the number
    • Dial the extension or full 10-digit phone number you want to call from the keypad, then click Dial. 

           Or,

  • Click the Contacts button at the top right of the keypad window
  • Type in the Search field the name of the contact or office you're trying to find, then click that person's name to initiate the call